Portable restroom trailer rental agreement

This agreement is between Dogwood Trailers Company (“we”, “us”) and the person making the booking (“you”). It covers the rental of our portable restroom trailer and any generator or water tank you add. The dates, delivery address, drop-off and pickup times, and price are the ones on your booking.

1. Booking and payment

• Your dates are held for you once we’ve confirmed your booking with you.
• You pay the full rental total, as quoted when you booked, any time before delivery or when we deliver the unit.
• We accept cash, Venmo or Zelle. We don’t accept checks.
• The total covers the daily rate, delivery and set-up, mileage, waste disposal, and any generator or water tank you chose.
• If you change your booking afterwards (more days, a different address, add-ons), the price may change. We’ll agree any change with you first.

2. Cancellations

• If you cancel 14 or more days before your delivery date, there is no charge.
• If you cancel less than 14 days before your delivery date, you agree to pay a $100 cancellation fee.
• If we have to cancel for any reason, you owe us nothing.
• To cancel, call, text or email us. The cancellation date is the day we receive your message.

3. Delivery, placement and pickup

• We’ll deliver on the agreed date and have the unit set up by the agreed time, and collect it at the agreed pickup time.
• Please tell us before delivery where you’d like the unit placed, and about anything that could make access difficult, such as narrow gates, soft ground or low branches.
• Someone representing you should be present at delivery and pickup, unless we’ve agreed other arrangements beforehand.
• Do not move the unit from where we placed it, or from the address on your booking.
• If you need the unit collected earlier or later than scheduled, contact us and we’ll pick it up as soon as we can.
• We’ll be as careful as possible, but we’re not responsible for damage to driveways, lawns or sidewalks caused by the weight of the delivery vehicle or the trailer.

4. What’s included

• The unit is delivered clean and ready to use, stocked with paper towels, toilet tissue and hand soap.
• A generator and a water tank are extra, and are only included if they’re on your booking.
• The generator comes with a full tank of gas. If you need to refill it, use non-ethanol gasoline only.
• You’re responsible for the generator while you have the unit. Please lock it in the unit when it’s not in use.

5. Your responsibilities

• Inspect the unit within 24 hours of delivery. If anything isn’t right, tell us straight away, before it’s used.
• We take care of the trash in the unit. Please put diapers, feminine products, paper towels and food wrappers in the trash can, never in the toilet.
• Please leave the bathrooms clean at pickup. Cleaning beyond normal use will be charged.
• No smoking in the unit.
• Property owners and event sponsors are legally responsible for preventing unapproved spillage or discharge onto the ground or into water sources.

6. Service calls and fees

• We’re available 7 days a week for emergencies at (404) 379-0268 or (865) 640-4371, and will respond as quickly as we can.
• If an emergency call-out is caused by misuse or an overflow, there is a $150 fee.
• Smoking in the unit carries a $150 fee.
• Any additional fees, cleaning or damage charges are billed after your rental with an itemized invoice, due within 14 days.

7. Damage and loss

• You’re responsible for damage to, or loss of, the unit while it’s on your site, other than ordinary wear and tear. Graffiti and other intentional markings or damage are not ordinary wear and tear.
• Tell us as soon as you discover any damage or loss.
• You agree to pay the reasonable cost of repairs, or the cost of replacing the unit if it is destroyed or lost.

8. Unpaid amounts

If amounts you owe under this agreement are not paid, we may end this agreement without notice, remove the unit, and recover all amounts owed, including reasonable costs of collection and legal fees.

9. Signing electronically

By ticking the box and typing your full name on the signing page we email you, you sign this agreement electronically, and your electronic signature has the same effect as a handwritten one. We keep a record of the name you typed, when you signed, and which version of this agreement you signed. This version stays available at its own web address, and the link is in your booking emails.

10. General

This agreement, together with your booking details, is the whole agreement between us. It is governed by the laws of the State of Georgia. If any part of it can’t be enforced, the rest still applies.